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Advertising, Media and Creative Services

Global brands, agencies, producers and influencer marketing providers

An international brand launching a campaign in Vietnam may appoint a regional agency, a local production company, media buyers and creators under separate contracts. When a campaign is delayed or a deliverable is rejected, these parties may each point to a different brief or approval record. Advertising claims, music and image licences, influencer statements and the use of audience data add further legal exposure. Justix assists with contracts and related Vietnam-law matters across these commercial relationships.

Making the statement of work enforceable

The scope of a marketing campaign should describe what will actually be delivered. Creative files, video formats, publishing channels, approval deadlines, revision rounds, media budgets and performance reports should not be left to informal messages alone. Justix can review master service agreements, statements of work and talent contracts so that acceptance, payment and change requests are tied to identifiable records.

Rights to creative material should be resolved before a campaign launches. An agency may deliver a completed film without owning all the music, photographs, performances or third-party graphics embedded in it. The contract must identify what the customer acquires, on which channels and for how long, and whether the rights survive termination or extend to affiliates and distributors.

Advertising claims, creators and data

The legal review of a Vietnam-facing advertisement starts with the actual product and the statements being made about it. Responsibilities may sit with the advertiser, production agency, publishing channel or person conveying the advertisement. Contractual indemnities cannot be treated as a substitute for the applicable statutory duties. Justix can review contractual approval arrangements, records of claim substantiation, use of likeness and responsibilities for content changes; scientific product claims need technical evidence from the appropriate source.

Campaign data also travels between parties. Lead forms, customer lists, tracking tools, CRM integrations and remarketing audiences should be covered by a clear allocation of access, permitted use, retention and deletion at the end of the engagement. Justix can address these issues in service agreements, personal-data arrangements and related policies.

Justix prepared a legal assessment for a foreign investor considering participation in a Vietnam-based livestream and creator-management business. The report compared six investment and operating structures and addressed contracts, creator relationships and the way revenue would be received and managed. This was an investment and business-structure assignment, rather than representation in an advertising campaign. Read the livestream investment matter.

Justix can be instructed on a specific agency agreement, influencer arrangement, content-rights issue or disputed campaign, as well as a coordinated contract review for a Vietnam marketing operation.

Common legal issues

The following issues arise in this sector. Legal responsibilities and remedies depend on the contract, evidence, transaction and applicable law.

  • 01

    Unclear acceptance and performance metrics

    Briefs, deliverables, revision rounds and reporting standards do not align with SOW wording.

  • 02

    Ownership of creative materials

    Video, music, images and performer releases may have different rights holders and license restrictions.

  • 03

    Advertising claims and endorsements

    The brand, agency and influencer may disagree over who verifies product claims and approves publication.

  • 04

    Marketing-data processing

    CRM exports, pixels, tracking and audience transfers create questions about legal basis and contractual roles.

  • 05

    Media accounts and budget disputes

    Account control, spend records, service fees and transfer obligations are unresolved after termination.

Justix services

Services for businesses in this industry

What our clients say

  • The lawyer explained every step and told us the cost and timeline upfront. Our company was licensed on schedule with no requests for extra documents.

    Anh T.

    Director of a trading company, Hanoi

    Licensing & Administrative Procedures

    Read the full story

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Team in charge

  • Thạc sĩ, Luật sư

    Đoàn Văn Tùng

    Luật sư

    Tố tụng & Giải quyết tranh chấp

    15 years of experience

  • LL.M.

    Nguyễn Phúc Mạnh

    Head of Corporate Legal Affairs & Contracts

    Corporate legal affairs, contracts and employment law

    10 years of experience

  • Jurist

    Trần Thanh Nhàn

    Head of Corporate Legal Department – Licensing and Administrative Procedures

    Intellectual Property & Corporate

    9 years of experience

  • Lê Duy Định

    Head of Litigation Team 01

    Criminal & Civil

    10 years of experience

Frequently asked questions

Who owns campaign creative after the client pays for it?

Ownership and use rights depend on contract provisions, the nature of the work and third-party rights; payment alone is not conclusive.

What should global brands check before launching ads in Vietnam?

Review the product category, claims, evidence, creative, channels, endorsement requirements and any applicable approval procedures.

Can an influencer contract shift all advertising liability to the influencer?

Indemnity arrangements may allocate commercial exposure but cannot remove mandatory legal responsibilities imposed on others.

How can an agency prove campaign acceptance?

Preserve approved briefs, SOW changes, publication evidence, performance reports and written sign-offs.

Who owns and controls an advertising account on termination?

Review platform rules, contractual access rights, ownership, data and outstanding payments before changing access.

Can Justix review a global agency agreement?

Vietnam-law issues and contractual risks can be assessed; definitive foreign-law opinions may require separate counsel.

Can Justix take a single matter rather than a retainer?

A defined contract review, legal opinion, negotiation or dispute may be accepted as a standalone engagement, with documents and deliverables agreed before work begins.

Can Justix act as ongoing external Vietnam counsel?

An engagement may specify work categories, a legal contact, reporting, response arrangements and fees. Litigation or specialist work outside scope is addressed separately.

How are legal fees determined?

Fees depend on complexity, documents, urgency, scope and representation. A written proposal should identify assumptions, deliverables and excluded work.

Who handles the matter and how is confidential information protected?

The engagement should identify responsible personnel, professional review, access to records and confidentiality terms, including any agreed specialist participation.

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